PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES FOR COLLECTING, PROCESSING, STORING, USING, AND DISCLOSING YOUR DATA AND PERSONAL INFORMATION. BY CLICKING ANY CHECKBOX ON THE PLATFORM DENOTING CONSENT TO THIS PRIVACY POLICY, THE INDIVIDUAL WHO CLICKED THE CHECKBOX ("YOU", "YOUR", "USER") ACKNOWLEDGES THAT THEY HAVE READ THIS POLICY, UNDERSTAND IT, AND CONSENT TO THE POLICIES AND PRACTICES HEREIN. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOU MUST NOT ACCESS OR USE THE PLATFORM. PLEASE KEEP A COPY OF THIS POLICY FOR YOUR RECORDS.
INTRODUCTION
Maidment Consulting Corp. ("we", "us", "our", "MAIDMENT") is a company from Alberta, Canada that provides products and services to our users, including the website found at www.subtrade-scope.com (the "Platform").
This Privacy Policy operates together with, and USER additionally agrees to, our Terms of Service and SaaS Agreement. Certain defined terms in this Privacy Policy may be found and defined therein. In the event of any conflict or inconsistency between this Privacy Policy and any of those documents with respect to the handling of personal information, this Privacy Policy prevails.
CONSENT TO PRIVACY POLICY
In this Privacy Policy, "Interactive Function" means any button, checkbox, form, mail list, drop box, upload field, registration, post, publication, comment, review, direct message, connection request, user profile, store, checkout, hyperlink, download, chat bot, text editor, user registration, user back-end, or other similar functions, that USER may interact with on the Platform.
In this privacy policy, a "User Submission" is any submission, distribution, transmission, or publication of data, personal information, content, files, materials, communications, or works that USER provides to or uses with or through an Interactive Function of the Platform or to MAIDMENT, and includes all data, personal information, content, files, materials, communications, or works found or contained therein.
We may update this Privacy Policy from time to time. Where a change does not affect the purposes for which we collect, use, store, process, or disclose your personal information, we will post the updated policy and update the "Last modified" date above. Where a change is material — including where we intend to use your personal information for a new purpose, or to disclose it to a new category of third party — we will notify you by email and request your consent before the change takes effect.
AGE RESTRICTIONS
The Platform is not directed to individuals under the age of majority in their province or territory of residence, and we do not knowingly collect personal information from them. We do not knowingly collect personal information from any individual under 13 years of age; where we become aware that we have done so, we will delete it. If you are under the age of majority, do not register for the Platform, submit information to the Platform, use any Interactive Function, or submit any User Submission. If you believe we may hold information about a person under the age of majority, please contact us using the details at the end of this Privacy Policy.
GEOGRAPHIC RESTRICTIONS
The owner of the Platform is based in Alberta, Canada. We provide the Platform for use only by persons located in Alberta, Canada and the Platform is not offered or directed to persons located elsewhere. Other users must not access or use the Platform and must leave immediately. If you access the Platform from outside the permitted jurisdiction, you do so on your own initiative and at your own risk, and you are responsible for compliance with the laws of your jurisdiction.
USER acknowledges that MAIDMENT does not have sufficient capabilities to determine where a user is located, including to block a user based on its geographic location, prevent a user's access to the Platform or certain features or functionality of the Platform, or prevent a user from completing a transaction on the Platform. If you access the Platform from outside the permitted regions, you do so at your own risk and you are responsible for compliance with local laws and regulations of your jurisdiction. You must immediately stop using the Platform if your access and use of it as it is offered by MAIDMENT is prohibited under your local laws or regulations and in no way shall MAIDMENT be responsible or liable for your unauthorized or unlawful use of the Platform.
INFORMATION WE COLLECT ABOUT YOU
We collect and use several types of information from and about you ("data"), including: personal information, that we can reasonably use to directly or indirectly identify you, including demographic and psychographic information, and your name, age, gender, birth date, location, mailing address, e-mail address, telephone number, IP address, username, billing and account information, immigration status, country of origin, or any other identifier that may identify you; identity, eligibility, and qualification documents and the information they contain, including driver's licence number, class, and expiry date, trade certifications and tickets, work permits, visas and other immigration documents, birth certificate information, and physical descriptors such as height, weight, eye colour, and hair colour where these appear on a document submitted to the Platform; Workers' Compensation Board clearance letters; and corporate and commercial records submitted to the Platform, including certificates of incorporation, invoices, contracts, floor plans, specifications, housing and builder supply documentation, together with any personal information those records contain, including the names and addresses of homeowners and other third parties; non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as statistical or aggregated data; technical information, including your login information, browser type and version, device and device settings, time zone setting, browser plug-in types and versions, operating system and platform, advertising identifiers and trackers, and information about your internet connection, hardware, software, and your usage and interactions with the Platform or any of our intellectual property, including on third-party sites, apps, or channels; non-personal details about your Platform interactions, including URLs, clickstream to, through and from our Platform (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs); and usage information, including as pertaining to or included in a User Submission, USER'S interactions with content, features, functionality, products, services, and other users on the Platform, USER'S back-end information and settings as set by USER, and USER'S transactions, advertisements, solicitations, and engagements for products and services on the Platform and the details thereof; and any information contained in any data, personal information, content, documents, files, materials, communications you upload or submit to the Platform in a User Submission.
PERSONAL INFORMATION ABOUT OTHER PEOPLE
If you are submitting personal information about another person, you are responsible for telling that person the purposes for which the information is being collected and for obtaining their consent before you submit it, and you represent to us that you have done so. You are also responsible for not submitting personal information that is not needed for the purposes described in this Privacy Policy.
If you are an individual whose personal information has been submitted to the Platform by an organization you work with, that organization collected your information and is responsible for its own privacy practices. We handle that information on that organization's behalf. Please contact that organization first with any question about why your information was collected or how it is used. You may also contact our Privacy Officer using the details at the end of this Privacy Policy, and we will help where we are able to, including by directing your request to the organization that submitted the information.
DATA YOU PROVIDE TO US
The information we collect directly from you on or through the Platform or through other means may include: information that you provide in a User Submission or by interacting with Interactive Functions on the Platform; information provided to us during the registration process, subscribing to our services or products, or mailing list, or as uploaded to your profile; information and copies of your correspondence and details if you contact us; details of transactions you carry out through our Platform and of the fulfillment of your orders; interactions and engagements with other users on the Platform; contract details if you enter into a contract with us; transaction details with other users of the Platform; your search queries on the Platform and usage of the Platform; and financial, legal, confidential, or other business information contained in any documents or data uploaded to the Platform as a User Submission or to an Interactive Function.
DATA WE COLLECT THROUGH AUTOMATIC MEANS
As you navigate through and interact with our Platform, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: details of your visits to our Platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Platform; usage information about your use of the Platform; and information about your device and internet connection, including your device make and model, IP address, operating system, and browser type. We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services.
The information we collect through automatic means allows us to improve our Platform and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns; store information about your preferences; customize our Platform according to your interests; speed up your searches and load times; personalize your user experience or user interface; recognize you when you return to our Platform and allow you to pick up where you left off; deliver advertisements to you, including on third-party websites, applications, or services; and save your payment preferences and information to make future orders easier.
The technologies we use for automatic data collection may include using Cookies, a small file placed on the hard drive of your device or your internet browser; Flash Cookies, that collect and store information about your preferences and navigation to, from, and on our Platform; and Beacons/Pixels, small electronic files that permit us to monitor usage, gather statistics, and enhance the effectiveness of our advertisements.
THIRD PARTIES ON THE PLATFORM
Third parties may control and operate content, products, services, advertisements, functions, features, links, or APIs on the Platform. Third parties may also control and operate software, features, and back-end technology that facilitates the operation of the Platform. Such third parties may collect and use your data when you use the Platform. These third parties have their own privacy and data policies and practices, and we do not accept any responsibility or liability for such policies and practices.
Third party services we use on the Platform or to facilitate the Platform include: Nylas, Supabase, Vercel, Github, Geocoder, Google, QuickBooks, and Microsoft Outlook.
USER ACKNOWLEDGES THAT BY USING THE PLATFORM, USER'S DATA AS SHARED BY USER WILL BE TRANSMITTED, DISTRIBUTED, AND DISCLOSED WITH SUCH THIRD-PARTY PROVIDERS TO BE USED BY SUCH THIRD-PARTY PROVIDERS IN ACCORDANCE WITH THEIR OWN POLICIES AND PROCEDURES.
HOW WE USE YOUR DATA
We use information that we collect on users or that is provided to us in order to: offer our products, services, and Platform (and content and functionality found therein) to our users and clients; to improve our products, services, and Platform; to create and offer new products and services to our users and clients; to provide users information and fulfil their requests; to provide users with notices about their account or content; to carry out our obligations and enforce our rights arising from any contracts with a user, including for billing and collection purposes or to comply with legal requirements; to verify the accuracy or appropriateness of any User Submission; to monitor our Platform and enforce our standards; to notify users about changes to our Platform or any products or services we provide; to allow users to register for the Platform; to allow users to participate in Interactive Functions on our Platform; to allow users to submit or publish User Submissions to the Platform; to manage our relationship with users; to collect and measure data used to make the Platform and our products and services more effective; to disclose such data with third-party providers to facilitate the functionality of the Platform; to add users to our mailing list and contact users about goods and services that may be of interest to them; to deliver relevant advertising to users and enable advertisers to market to users; to study and generate industry, market, economic, and financial data; to use or train artificial intelligence and machine learning applications; or in any other way we may describe when a user provides the information or for any other purpose with their consent.
DISCLOSURE OF YOUR DATA
We may disclose your information that we collect or you provide: directly on the Platform when you submit or publish a User Submission or interact with an Interactive Function; to our subsidiaries, assigns, and affiliates; to contractors, service providers, and other third parties we use to support our business or deliver our products and services or to facilitate the functionality of the Platform, subject to that party agreeing to handle your personal information in accordance with similar standards as protective as this Privacy Policy; to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law; to enforce our contracts with you, including for compliance and billing and collection purposes; to third party vendors and service providers who allow us to increase the quality and effectiveness of our products and services, subject to that party agreeing to handle your personal information in accordance with similar standards as protective as this Privacy Policy; to a purchaser or successor in the event of a merger, acquisition, financing, reorganization, or sale of all or part of our assets, subject to that party agreeing to handle your personal information in accordance with similar standards as protective as this Privacy Policy; or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of MAIDMENT, our customers, other users, or the public.
STORAGE OF YOUR DATA
Where possible and practicable, we process and store your data in Canada. We use Supabase and comparable providers to host our servers and data. Some of our service providers operate, or store or process data, outside Canada, including in the United States. Where your personal information is collected or stored by a service provider outside Canada, or transferred to one, it may be accessible to the courts, law enforcement, regulators, and national security authorities of that country under the laws of that country, and the privacy protections available may differ from those in Canada. You may obtain written information about our policies and practices respecting service providers outside Canada — including the countries in which collection, use, disclosure, or storage occurs or may occur, and the purposes for which each service provider is authorized to handle personal information — by contacting our Privacy Officer using the contact details at the end of this Privacy Policy. Our Privacy Officer is also able to answer your questions about the collection, use, disclosure, or storage of personal information by service providers outside Canada on our behalf.
BREACH NOTIFICATION
Where an incident involving the loss of, or unauthorized access to or disclosure of, personal information under our control occurs, and a reasonable person would consider that there exists a real risk of significant harm to an individual as a result, we will provide notice to the Information and Privacy Commissioner of Alberta without unreasonable delay. We will notify affected individuals where the Commissioner requires us to do so, where notification is required under law, or where we determine that notification is appropriate. Nothing in this Privacy Policy restricts our ability to notify individuals on our own initiative.
CHOICES ABOUT YOUR DATA
You can control the collection and use of your data including with: browser and device choices, including by setting your browser to refuse cookies; opting out of third-party advertising, by providing us notice in accordance with the notice provision at the end of this Privacy Policy; and opting out of marketing communications, by using the unsubscribe link in any commercial electronic message we send you or by providing us notice in accordance with the notice provision at the end of this Privacy Policy.
To withdraw your consent to an optional purpose, or to withdraw your consent generally, please provide us notice in accordance with the notice provision at the end of this Privacy Policy. Withdrawing consent to an optional purpose does not affect your access to the Platform. Withdrawing consent to a purpose that is necessary for us to provide the Platform means that we can no longer provide it to you, and we will tell you the likely consequences before giving effect to your withdrawal.
DATA SECURITY
We use physical, electronic, and administrative measures to help secure your data from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. You are responsible for your profile on the Platform and for keeping your password confidential. The transmission of data via the internet is not completely secure and we cannot guarantee the security of your data on the Platform. Any transmission of data is at your own risk.
DATA RETENTION
Except as otherwise permitted or required by applicable law or regulation, we will only retain your data for as long as we reasonably require it for legal or business purposes, including for the purposes of satisfying any legal, accounting, or reporting requirements. Within a reasonable period of time after we no longer reasonably require your personal information for legal or business purposes, we will destroy the records containing it or render it non-identifying so that it can no longer be used to identify you. We reserve the right to use anonymized and de-identified data for any legitimate business purpose without further notice to you or your consent.
ACCESSING AND CORRECTING YOUR DATA
It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes. By law you have the right to request access to it and to correct the data that we hold about you. If you want to review, verify, correct, or withdraw consent to the use of your data you may send us written notice in accordance with the notice provision at the end of this Privacy Policy. We may not accommodate a request to change data if we believe the change would violate any law or legal requirement or cause the data to be incorrect. We may request specific information from you to help us confirm your identity and your right to access the data, and to provide you with the data that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all the data that we hold about you, or we may have destroyed, erased, or made your data anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your data, we will inform you, subject to any legal or regulatory restrictions.
We will respond to a written access or correction request within 45 days of receiving it. We may extend that period by up to a further 30 days where your request does not give us enough detail to identify the record, where a large amount of personal information is requested or must be searched, where meeting the deadline would unreasonably interfere with our operations, or where we need more time to consult another organization; if we extend, we will tell you why, when to expect our response, and that you may ask the Commissioner to review the extension. We may charge a reasonable fee for access to your personal information, but not for a correction request; if we intend to charge a fee, we will give you a written estimate before we do the work. If we correct your personal information and we have already disclosed the incorrect information to another organization, we will send that organization the correction where it is reasonable to do so; if we decide not to make a correction you have asked for, we will annotate your information with the correction requested.
CHANGES TO OUR PRIVACY POLICY
It is our policy at MAIDMENT to post any changes we make to our Privacy Policy on this page, and we include the date the Privacy Policy was last modified at the top of the page. Significant changes are subject to the notice and consent requirements set out under Consent to Privacy Policy above. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you.
HYPERLINKS
Any hyperlink in this Privacy Policy is provided for convenience only and is subject to change from time to time as the server, data, or destination changes, or as posts or pages are taken down or moved, and you understand that a wrong or missing hyperlink shall not affect the interpretation of this Privacy Policy.
CONTACT, COMPLAINTS & NOTICES
All notices and communications to MAIDMENT must be in writing and delivered by email to notices@subtrade-scope.com, or by registered mail to Maidment Consulting Corp., Attention: Privacy Officer, 420-823 5th Ave NW, Calgary, AB, T2N 0R5, Canada. All notices and communications to USER will be delivered in writing by email to the address USER used to register for the Platform or as updated on USER'S profile. A notice sent by email is deemed given on the next business day after it is sent; a notice sent by registered mail is deemed given on the fifth business day after mailing.
We welcome your questions, comments, complaints, and requests regarding this Privacy Policy and our privacy and digital practices. If submitting a notice, complaint, or request to withdraw consent or remove your account, content, data, or information from the Platform, please particularize and substantiate all information and evidence MAIDMENT needs to comply with such notice, complaint, or request, including to comply with all relevant rules, regulations, and this Privacy Policy, within thirty (30) days of the circumstances of such notice, complaint, or request being made known to USER.
If you have a concern about how we handle your personal information, please contact our Privacy Officer first using the details above. If you are not satisfied with our response, you may ask the Information and Privacy Commissioner of Alberta to review our decision or may make a complaint to the Commissioner. A request for review must generally be delivered to the Commissioner in writing within 30 days after you are notified of our decision, or within a longer period the Commissioner allows. The Commissioner can be reached at oipc.ab.ca. Where the Personal Information Protection and Electronic Documents Act applies to our handling of your personal information, you may instead complain to the Privacy Commissioner of Canada at priv.gc.ca.